Refund policy
-------------------------------------------------------
REFUND POLICY
-------------------------------------------------------
CONSUMERS ARE ENTITLED TO A RIGHT OF REVOCATION ACCORDING TO THE FOLLOWING PROVISIONS, WHEREBY A CONSUMER IS ANY NATURAL PERSON WHO CONCLUDES A LEGAL TRANSACTION FOR PURPOSES WHICH CAN PREDOMINANTLY BE ATTRIBUTED NEITHER TO HIS COMMERCIAL NOR TO HIS INDEPENDENT PROFESSIONAL ACTIVITY:
---------------------
A. REFUND POLICY
---------------------
RIGHT OF REVOCATION
YOU HAVE THE RIGHT TO CANCEL THIS CONTRACT WITHIN FOURTEEN DAYS WITHOUT GIVING ANY REASON.
THE CANCELLATION PERIOD IS FOURTEEN DAYS FROM THE DATE ON WHICH YOU OR A THIRD PARTY OTHER THAN THE CARRIER DESIGNATED BY YOU HAS OR HAS TAKEN POSSESSION OF THE LAST GOODS.
TO EXERCISE YOUR RIGHT OF CANCELLATION, YOU MUST CONTACT US AT RETURNS@FABRICSFORSALE.DE AND PROVIDE US WITH YOUR ORDER NUMBER. ITEMS RETURNED TO US WITHOUT FIRST REQUESTING A RETURN WILL NOT BE ACCEPTED.
---------------------
B. CONSEQUENCES OF REVOCATION
---------------------
IF YOU CANCEL THIS AGREEMENT, FABRICSFORSALE WILL REFUND THE COST OF THE GOODS IMMEDIATELY AND NO LATER THAN FOURTEEN DAYS AFTER RECEIPT OF THE RETURN SHIPMENT. SHIPPING CHARGES WILL NOT BE REFUNDED. FOR THIS REFUND, WE WILL USE THE SAME MEANS OF PAYMENT THAT YOU USED IN THE ORIGINAL TRANSACTION, UNLESS OTHERWISE EXPRESSLY AGREED WITH YOU; IN NO EVENT WILL YOU BE CHARGED FOR THIS REFUND. WE MAY REFUSE TO REFUND YOU UNTIL WE HAVE RECEIVED THE GOODS BACK OR UNTIL YOU HAVE PROVIDED PROOF THAT YOU HAVE RETURNED THE GOODS, WHICHEVER IS EARLIER.
---------------------
C. GENERAL INFORMATION
---------------------
1) YOU SHALL RETURN OR HAND OVER THE GOODS TO US WITHOUT UNDUE DELAY, AND IN ANY EVENT NOT LATER THAN FOURTEEN DAYS FROM THE DAY ON WHICH YOU NOTIFY US OF THE REVOCATION OF THIS AGREEMENT. THE DEADLINE IS MET IF YOU SEND THE GOODS BEFORE THE EXPIRY OF THE DEADLINE OF FOURTEEN DAYS.
2) PLEASE AVOID DAMAGING OR CONTAMINATING THE GOODS. PLEASE RETURN THE GOODS TO US IN THEIR ORIGINAL PACKAGING WITH ALL ACCESSORIES AND WITH ALL PACKAGING COMPONENTS. IF NECESSARY, USE A PROTECTIVE OUTER PACKAGING. A PROTECTIVE OUTER PACKAGING. IF YOU NO LONGER HAVE THE ORIGINAL PACKAGING, PLEASE USE SUITABLE PACKAGING TO PROVIDE ADEQUATE PROTECTION AGAINST TRANSPORT DAMAGE.
3) YOU MUST PAY FOR ANY LOSS IN VALUE OF THE GOODS IF THIS LOSS IN VALUE IS DUE TO HANDLING OF THE GOODS THAT WAS NOT NECESSARY FOR CHECKING THE CONDITION, PROPERTIES, AND FUNCTIONALITY OF THE GOODS.
4) THE RETURN SHIPMENT IS NOT FREE OF CHARGE FOR YOU. WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE DURING SHIPPING. FOR YOUR OWN SAFETY, PLEASE USE SECURED AND TRACKABLE SHIPPING.
5) HYGIENE ITEMS ARE EXCLUDED FROM THE RIGHT OF WITHDRAWAL. THESE ARE DECLARED AS SUCH IN THE DESCRIPTION.
6) PLEASE NOTE THAT RETURNS OF ITEMS FROM OUR ARCHIVE SALE ARE GENERALLY EXCLUDED. THIS EXCLUSION APPLIES DUE TO THE HEAVILY REDUCED PRICES AND THE CONDITION OF ITEMS THAT HAVE BEEN WORN OR USED IN THE PAST. WE ASK FOR YOUR UNDERSTANDING.
7) FURTHERMORE, WE WOULD LIKE TO POINT OUT THAT WE ONLY ACCEPT RETURNS FROM EU COUNTRIES AND THEREFORE DO NOT REFUND GOODS TO CUSTOMERS OUTSIDE THE EU.
